FREQUENTLY ASKED QUESTIONS
Mypinpad Verification provides secure, contactless cardholder verification via tap-and-PIN on mobile devices, ideal for use cases such as onboarding, KYC, PIN updates, and card activation.
While Authentication focuses on verifying user identity (e.g., via card and biometric match), Verification is often used to validate the cardholder through a card tap and optional PIN entry during onboarding or service interactions.
Yes, Verification supports COTS (commercial off-the-shelf) devices, enabling consumer-grade smartphones and tablets to function as secure verification tools.
Common use cases include cardholder onboarding, card activation, PIN change/update, tokenized card verification for e-commerce, and 3DS step-up verification.
Yes, Mypinpad Verification is built on the same MPoC-certified platform as our payments and authentication solutions, ensuring end-to-end security and compliance with PCI, EMV, and data protection regulations.
Customers who purchase e-tickets using a contactless credit or debit card—even well in advance—can use that same card as their ticket. Our technology enables fast, secure verification against e-ticketing systems.
Yes, all information—including photos—can be securely passed through in an encrypted format. Our platform is designed so that even we cannot access or view the data.
Yes. Payments are at the heart of what we do. Our technology supports instant ticket sales and real-time issuance of fines—securely and efficiently.
Mypinpad’s solutions undergo rigorous evaluations by accredited security laboratories and are certified to comply with industry standards, ensuring robust protection against security threats.
Mypinpad holds comprehensive industry certifications, including ISO 27001, PCI-DSS, PCI-PIN, PCI-CPoC, PCI-SPoC, Visa v1.8.1 Tap on Phone, Mastercard Tap to Phone, and is certified for MPoC Software and MPoC Attestation and Monitoring.
Yes, Mypinpad provides a range of payment and non-payment solutions, including mPOS, verification, and authentication products, catering to both card and cardless transactions.
SoftPOS (Software Point of Sale) enables merchants to accept contactless card payments directly on standard mobile devices, such as smartphones or tablets, without the need for additional hardware.
Yes, Mypinpad’s solutions are certified under multiple industry standards, including ISO 27001, PCI-DSS, PCI-PIN, PCI-CPoC, PCI-SPoC, Visa v1.8.1 Tap on Phone, Mastercard Tap to Phone, and MPoC Software and Attestation and Monitoring certifications.
You can request access to our Sandbox environment by contacting our sales team, allowing you to test and evaluate our SoftPOS solution.
Mypinpad supports a variety of payment methods, including contactless card payments from major networks such as Visa, Mastercard, Amex, Discover, Diners, ELO, and EFTPOS.
Yes, Mypinpad’s solution offers simple and direct integration with your ISO host or gateway, supporting protocols like ISO8583, JSON, CYBS, MCPS, and pass-through.
Yes, Mypinpad offers a customizable white-label app called Wattle, which can be tailored to match your brand for rapid go-to-market deployment.
Mypinpad’s solution is compatible with a range of devices, including standard mobile phones, low-cost designed-for-SoftPOS tablets, handheld devices, mPOS, miniPOS, and SmartPOS terminals for EMV chip cards.
Mypinpad employs advanced security measures and holds multiple industry certifications to ensure that all transactions are secure and compliant with global standards.
You need a supported Android or iOS device with NFC capability and access to Mypinpad’s SDK or white-label application. Integration support and sandbox testing are available through our commercial engagement process.
Mypinpad SDKs provide on-device payment and authentication capabilities, while APIs and webhooks handle back-end communication, data exchange, tokenization, attestation, and transaction event reporting.
Yes, Mypinpad offers white-label apps and configurable SDKs that allow full UX control, branding, and feature selection, supporting rapid market deployment and integration into customer workflows.
A customer or agent uses a mobile device with Mypinpad’s SDK to initiate a payment or verification. The SDK securely handles user input, triggers backend validation or payment processing, and sends event updates to the customer’s host or portal.
Tap-to-Verify allows users to authenticate themselves by tapping their bank card against their own NFC-enabled device, combined with secure PIN entry if required. This method is secure, frictionless, and aligns with strong customer authentication (SCA) requirements.
Any organization that needs to verify customer identity for online, in-branch, or remote services—such as banks, fintechs, and government agencies—can implement Mypinpad Authentication.
Yes, Mypinpad Authentication complies with global data protection and financial regulations, including GDPR, PSD2, and eIDAS, and is certified under PCI MPoC standards.
Yes, Authentication can be deployed as a standalone app or integrated via SDK into existing customer-facing apps for mobile onboarding and remote verification workflows.
